Privacy Policy

Privacy Policy – Zamzam Perfumes Dubai

Last updated: October 30, 2025

Welcome to Zamzam Perfumes Dubai (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our brand online or offline.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase.
Account Information: If you create an account, we collect your username, password, and preferences.
Device Information: IP address, browser type, operating system, and location data.
Usage Data: Pages visited, time spent on our site, products viewed, and other analytics data.
Communication Data: Any messages, emails, or WhatsApp communications sent to us.

2. How We Use Your Information

We use your information for purposes such as:

Processing and fulfilling orders.
Sending order confirmations, updates, and customer support messages.
Personalizing your shopping experience.
Improving our website, services, and marketing.
Sending promotional offers, new launches, and updates (only if you consent).
Complying with UAE laws and preventing fraudulent transactions.

3. Cookies and Tracking Technologies

Our website uses cookies to:

Enhance site performance and user experience.
Remember your preferences and shopping cart.
Analyze traffic and usage patterns.
Show relevant ads through platforms like Google, Meta (Facebook/Instagram), and TikTok.

You can disable cookies in your browser settings, but some parts of the website may not function properly.

We do not sell or rent your personal data.
However, we may share limited data with trusted third parties such as:

Payment gateways (e.g., Stripe, WooPayments, PayPal, etc.).
Delivery partners and logistics companies.
Marketing and analytics platforms.
Legal authorities when required by UAE law.

All partners are required to handle your data securely and in compliance with privacy standards.

5. Data Security

We use SSL encryption and secure hosting to protect your information.
However, no online platform can guarantee absolute security. You share your data at your own risk, but we take all reasonable steps to keep it safe.

6. Your Rights

You have the right to:

Access or correct your personal information.
Request deletion of your data.
Withdraw consent for marketing communications.

To exercise these rights, please contact us at:
📧 info@zamzamperfumes.ae

7. Third-Party Links

Our website may include links to third-party websites (e.g., social media, partner stores).
We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

We do not knowingly collect personal data from children under 18 years of age.
If you believe your child has provided us with data, please contact us for removal.